What is Software Reporter Tool and why you should disable it

    What is the Software Reporter Tool?

    The Software Reporter Tool is a tool that is part of the Google Chrome installation. Today we’ll address this very tool. The Software Reporter Tool, also known as the Clean-up tool is responsible for monitoring malware. It removes harmful software and reports the collected data back to Google. It’s a background process that starts just by opening Chrome. Is your Kindle not showing up on your PC? We’ve got a solution for that here.

    It tries to minimize crashes and improve the user experience. It tracks your Chrome installation and reports if anything conflicts with the browser’s normal functioning. The Chrome browser then advises the user to delete the malicious software using the Chrome cleanup tool.

    It is digitally signed by Google hence, this tool is absolutely secure. If you are facing a high use of the CPU for this phase or if you always see a notification that the Google Chrome App Reporter Tool has stopped working; you may want to disable or delete it. You might already be wondering whether it’s OK to just disable it. Many users choose to disable it despite Google’s recommendation to keep it on.

    We don’t recommend disabling Sofware Reporter unless you absolutely have to. Make sure that your computer’s operating system and security settings are up-to-date. Similarly, you should also be cautious about potentially malicious websites and links so that you can stay safe from viruses.

    The program causes high usage of the CPU and disk, it can create privacy issues and sometimes it just abruptly stops working. This is why many people would want to disable it. Let’s see the different ways we can do that.

    Blocking access to the program may prevent Google from removing or warning you about inappropriate software from the system. While you can remove the content of the entire folder or rename the executable file itself, this offers a temporary remedy only as Google will push the reporter software tool back to the system once the web browser is updated.

    How to disable the Software Reporter Tool?

    Method 1:

    1. Right-click on the folder SwReporter and select Propertiesfrom the menu.
    2. Go to the Security tab.
    3. Click on Advanced on the page that opens.
    4. Select Disable inheritance” and select remove all inherited permissions from this object.
    5. Select apply and in the Windows, Security prompt yes.”
    6. Select ok.
    7. Select ok again.

    Method 2:

    1. Open Settings on Google Chrome.
    2. At the bottom of the page, select the Advanced option.
    3. Under Advanced, select System and turn off the option Continue running background apps when Google Chrome is closed.
    4. See the image below for reference
    software reporter tool

    Method 3:

    1. Open the RUN dialogue box. This can also be done using the shortcut Win+R.
    2. To open the Software Reporter tool, type “%localappdata%\Google\Chrome\User Data\SwReporter”
    3. This will take us to a version number folder that has the software reporter tool.exe file.
    4. Select the .exe file and click on the Delete key.

    Method 4:

    1. Go to the folder where the Software Reporter tool.exe file is located.
    2. Copy any other EXE file like notepad.exe.
    3. Delete the Software Reporter tool.exe file.
    4. Copy the other .exe file and rename it as Software Reporter tool.exe.

    Method 5:

    1. Open the RUN dialogue box. This can also be done by using the shortcut Win+R.
    2. Type “%localappdata%\Google\Chrome\User Data\SwReporter” and click Enter.
    3. Open the Software Reporter Tool folder and right-click to select Properties.
    4. Click on the Security tab and then click on the Advanced button.
    5. After clicking on Advanced, click on the Disable inheritance button. This will lead to another dialogue box. Here, select the option, “Remove all inherited permissions from this object”.
    6. Click OK on all dialogue boxes to confirm and apply the changes.

    Method 6:

    1. Open the RUN dialogue box. This can also be done by using the shortcut Win+R and type: “regedit”.
    2. This will take us to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies
    3. Right-click to create a new key under key – Policies and name this key as Google.
    4. Under the newly created Google key, create a new key and name this key Chrome.
    5. Now, the final path to the key will read as HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome
    6. On the right-hand side of the panel, select the “Chrome” key and then right-click to select “New”->DWORD (32-bit value). This new DWORD needs to be renamed as Chrome Cleanup Reporting Enabled. It is important to remember to set the value of both DWORD as 0.

    Method 7:

    1. Open the RUN dialogue box. This can also be done by using the shortcut Win+R and type: “regedit”.
    2. Once Registry Editor is open, we go to the key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies
    3. Create a new key under Policies and rename it, Explorer.
    4. Create a new key under the key named Explorer, and rename it Disallow Run. The path to the final key will read as HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun
    5. Select key – Disallow Run. This will appear on the right side of the screen. Right-click and select New -> String Value. Rename this string as 1.
    6. Open string 1 by double-clicking on it and its value now needs to be set to Software Reporter_Tool.exe.

    Method 8:

    1. Open the RUN dialogue box. This can also be done by using the shortcut WIN+R and type: “regedit”
    2. Once the Registry Editor is open, we go to key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Image File Execution Options
    3. Create a new key with the name Software Reporter_Tool.exe under the Image File Execution Option.
    4. A new string with the name Debugger needs to be created under the Software Reporter_Tool.exe key.
    5. The value of the Debugger string can be set as a path of any other EXE file that can be run in the place of the Software Reporter Tool.

    We hope this article was useful for you in understanding the Software Reporter Tool in Google Chrome. We provided ample methods to disable the tool and we hope one of those works for you. Keep following Retrology for more tech content.

    Fateh Ali
    Fateh Ali
    Been in love with anime and manga since I was born. A massive One Piece fan. An ex-gamer who now loves to write about them. God of War and Metal Gear Solid are my favourite franchises. Have been content writing for almost five years in college magazines and online platforms.
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