The Quarry Crashing and Black Screen Issue

    One of the most anticipated games of June 2022, The Quarry has been finally released on the 10th of June. The developer Supermassive Games has made sure the game is going to be everything but boring.  The game is fully packed with drama, The Quarry with its unique gameplay and how it lets players control the whole plot is something that players just can’t resist.

    However, like any other new game, many players are experiencing crashing and black screen issues with The Quarry. If you are also facing the same problems then worry no more because we got you covered. While we wait for a new update to address these issues, here are some suggestions for resolving The Quarry Crashing and Black Screen Issue.

    Check System Requirements

    The Quarry Save File
    Character from The Quarry

    Not fulfilling the game’s minimum system requirements is one of the most common causes of The Quarry crashing issue and black screen. So do make sure that you have all the necessary gear that is required in order to run the game smoothly. The following is a list of both the minimum and recommended system requirements for The Quarry:

    Minimum Requirments

    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64-bit
    • Processor: AMD FX-8350 \ Intel i5-3570
    • Memory: 8 GB RAM
    • Graphics: Nvidia GTX 780 / Radeon RX 470
    • Storage: 50 GB available space

    Recommended Requirments

    • Requires a 64-bit processor and operating system
    • OS: Windows 10 64-bit
    • Processor: AMD Ryzen 7-3800XT \ Intel i9-10900K
    • Memory: 16 GB RAM
    • Graphics: Nvidia RTX 2060 / Radeon RX 5700
    • Storage: 50 GB available space

    Update your video card drivers

    If you have all of the necessary equipment to play Diablo Immortal and are still having problems, it’s very probable that your video card driver is the cause of the game’s crashes. We strongly urge you to update your driver to the most recent version. Here is how to do it:

    1. Press Windows + R.
    2. Click OK after typing “DxDiag.”
    3. Select the Display tab when the DirectX Diagnostic Tool has loaded.
    4. The name and manufacturer of the video card are provided in the Device section.
    5. To get the most up-to-date driver, go to the manufacturer’s website. For help with driver updates, contact the driver manufacturer. Contact the computer maker if the computer is still under warranty.

    With the latest drivers, the game will run smoothly and hopefully crash-free. Both Nvidia’s latest drivers and AMD’s latest drivers can be found on their official websites.

    Run The Quarry as an Administrator

    The Quarry crashing issue could be linked to a lack of administrative rights. Try running The Quarry in admin mode. Here’s how to do it.

    • Right-click on The Quarry .exe file.
    • Choose Properties.
    • Select the Compatibility tab.
    • Check the option that says “Run this software as an administrator.”
    • Save your modifications.

    Clean Boot

    Character from The Quarry

    When you perform a Clean Boot, all third-party apps will be suspended, and any potentially bothersome apps that might interfere with the game will be removed. It will also make your computer run quicker by clearing up your machine’s resources. Here’s how to do it:

    • Using Windows Key + R, type MSConfig and press Enter.
    • Go to the Services section of the menu.
    • Check Hide all Microsoft services
    • Now, select Disable all from the drop-down menu.
    • Open Task Manager by going to the Startup tab and clicking it. Disable one task at a time and restart the system.

    Update DirectX

    DirectX installation can cause a lot of games to crash on startup and The Quarry is no exception. If the game is crashing on startup, you need to update DirectX to the latest version or try reinstalling it.

    Check Game Files Integrity

    If you’ve tried everything else and still can’t get The Quarry to work properly, it’s now time to check the integrity of the files. Here’s how you can verify game files in Epic Games Launcher. Relaunch the game after the verification is complete to see whether it still crashes upon start.

    Disable Windows Defender or Antivirus

    The Quarry can also be crashing due to a restricted firewall. Antivirus software is frequently updated in order to improve security. There’s a potential that the executable file (.exe) for The Quarry is being flagged as a virus.

    Therefore, you might also want to try temporarily disabling Windows Defender or any Antivirus software you might be using. We guarantee that if you download The Quarry from the official store, the game contents are 100% safe.

    Set Windows System to Best Performance

    The Quarry Crashing issue
    Character from The Quarry

    If you’re having performance problems with your Windows computer, even if you’re not running any high-end applications or games and your hardware configuration is sufficient, be sure to set the Windows system to Best Performance mode by disabling any additional features or enhancements. Here’s how to do it:

    • Type “Performance” in Windows Search
    • Select Adjust the appearance and performance of Windows
    • Select the Adjust for best performance option
    • Save

    It should be noted that enabling the best performance option will lower the graphical quality of the system UI, alter the UI elements, and even modify the typeface design. But don’t be concerned. If it doesn’t work, simply return to the prior selection.

    Enable Game Mode and GPU Scheduling

    In order to increase Evil Dead: The Game performance, you can also try enabling Game Mode on Windows 10 and 11. It will help in minimizing the background processes so that your Evil Dead: The Game gets more FPS and better performance.

    You can do it by typing “Game Mode“ in Windows Search and selecting Game Mode settings. There will be an option to turn on the Game Mode.

    Update Windows

    System glitches, performance decreases, app failures, and other issues can all be caused by an old Windows OS build. Here’s how to update your windows.

    • To access the Windows Settings menu, press Windows + I
    • From the left pane, select Windows Update > Check for updates
    • Choose Download and Install if an update is available
    • Allow for the updating process to finish.
    • After its finished, restart your computer to apply the modifications.

    Reinstall Diablo Immortal

    After going through all the fixes if you are still having the same issues, you can give your one last shot by reinstalling Diablo Immortal.

    That is all on The Quarry Crashing issue and Black Screen Issue. We hope that this guide was helpful enough to resolve your issue. To know about Fixing Diablo Immortal Crashing and Black Screen Issue or for more guides, keep following Retrology.

    Rehan Muzammil
    Rehan Muzammil
    A gaming and film enthusiast who loves to guide, discuss and share his ideas/views on Retrology.
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