Guide to fix Bright Memory: Infinite crashing issue

    Bright Memory: Infinite is an action game released on Steam on 12th November. Since the game is fairly new some users have faced a crashing issue in the game. We have created a list of potential fixes for the game.

    1. Check system requirements

    Requires a 64-bit processor and operating system
    OS: Windows 10 64 bit(1903)
    Processor: INTEL E3-1230v2 / AMD FX-8350
    Memory: 8 GB RAM
    Graphics: NVIDIA GTX960(4G)
    DirectX: Version 11
    Storage: 13 GB available space

    Requires a 64-bit processor and operating system
    OS: Windows 10 64 Bit(2004)
    Processor: INTEL i7-4790K / AMD FX-9590
    Memory: 16 GB RAM
    Graphics: NVIDIA GTX1060(6G)
    DirectX: Version 12
    Storage: 13 GB available space
    Additional Notes: (Hight Ray Tracing): NVIDIA RTX 3080 / (Normal Ray Tracing): NVIDIA RTX 3060

    2. Update Graphics Drivers

    It is necessary to have updated graphics drivers to run all programs on your system smoothly. To automatically update drivers follow the following steps:

    Start MenuQuick Access Menu >  Device Manager > Display adapters > Update driver > Search automatically for drivers.

    3. Switch to Windowed Mode

    Switch to windowed mode from fullscreen mode. To eliminate the crashing issue. You can do it by:

    Steam > Library > Bright Memory: InfiniteProperties > General > Set Launch Options-windowed –noborder

    4. Close background applications

    To close all background running tasks:

    Ctrl + Shift + Esc > Task ManageProcesses > End Task

    5. Run as administrator

    Try running the game via administrator to resolve crashing.

    Bright Memory: Infinite > Properties > Compatibility Run this program as an administrator > Apply > OK

    6. Prioritize in Task Manager

    Start Menu > Task ManagerProcesses > Right-click on the game taskSet Priority to High > Close

    7. Disable Antivirus

    Antivirus and windows security can delete or restrict some files from running causing the game to crash. To disable antivirus do:

    Start Menu > Windows Defender FirewallTurn Windows Defender Firewall on or off > Turn off Windows Defender Firewall (not recommended)

    To turn off windows security follow the following steps:

    Windows + I > Windows Settings > Update & Security > Windows Security > Open Windows Security > Virus & threat protection > Manage settingsturn off the Real-time protection

    8. Clear game from Background Apps

    Windows + I > Windows Settings > Privacy > Background apps > Bright Memory: Infinite > turn off the toggle

    9. Update Bright Memory: Infinite

    If you haven’t updated the game in a while then follow the steps to update it.

    Steam > Library > Bright Memory: Infinite > Update

    10. Contact the Official Support

    If you’re still having some Bright Memory: Infinite crashing issue after trying all the recommended fixes above, you can always reach the official support team of Bright Memory: Infinite. You can visit their official website or join the discussion on the Bright Memory: Infinite discussion community on Steam.

    For more guides be sure to check out Retrology.

    Mofeeza Masood
    Mofeeza Masood
    A gaming enthusiast, binge-watcher, and writer helping confused gamers with the levels they are stuck on and picky watchers with what they should binge next.
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