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    Fixing The Elder Scrolls Online Crashing Issue and Black Screen Problem

    Like any other new game, The Elder Scrolls Online has some bugs and issues. What’s the fun if you can’t run the game properly? In this guide, we will tell you how you can fix The Elder Scrolls Online crashing issue along with any stuttering and black screen problems.

    Check System Requirements

    First things first, check The Elder Scrolls Online system requirements to see whether you have the required gear to run the game or not. Your PC should meet the minimum requirements in order to run the game. If that’s not the case, then firstly a system upgrade would be required to fix The Elder Scrolls Online crashing issue.

    Minimum

    • Requires a 64-bit processor and operating system
    • OS: Windows 7 64-bit
    • Processor: Intel® Core i3 540 or AMD A6-3620 or higher
    • Memory: 3 GB RAM
    • Graphics: Direct X 11.0 compliant video card with 1GB RAM (NVidia GeForce 460 or AMD Radeon 6850)
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 85 GB of available space
    • Sound Card: DirectX-compatible sound card

    Recommended

    • Requires a 64-bit processor and operating system
    • OS: Windows 7 64-bit
    • Processor: Intel® Core i5 2300 or AMD FX4350
    • Memory: 8 GB RAM
    • Graphics: Direct X 11.0 compliant video card with 2GB RAM (NVIDIA® GeForce® GTX 750 or AMD Radeon™ HD 7850) or higher
    • DirectX: Version 11
    • Network: Broadband Internet connection
    • Storage: 85 GB of available space
    • Sound Card: DirectX-compatible sound card

    Run a Clean Boot

    You can run a clean boot to ensure that no third-party software is interfering with the game’s processes. It will also ensure that no extra resources are being used by the system. You can do that by:

    1. Press Windows Key + R
    2. Search MSConfig
    3. Go to the Services tab
    4. Click on Hide all Microsoft services box
    5. Click on the Startup tab
    6. Open Task Manager
    7. Disable the unused tasks
    8. Restart the system

    Run The Elder Scrolls Online as an administrator

    Alternatively, you can also try running The Elder Scrolls Online in admin mode. To run The Elder Scrolls Online as an administrator, do the following steps.

    • Right-click on The Elder Scrolls Online’s .exe file.
    • Select Properties.
    • Select the Compatibility tab.
    • Check the “Run this software as an administrator checkbox”.
    • Save your changes.

    Update the Graphics Card Driver

    If you are running the game on an outdated GPU driver, it will lead to the game crashing at startup. Update both the GPU and sound drivers if they require additional updates besides the Windows update. The game will run smoothly and hopefully crash-free with updated drivers. Both Nvidia’s latest drivers and AMD’s latest drivers can be found on their official websites.

    Update DirectX

    DirectX installation can cause a lot of games to crash on startup and The Elder Scrolls Online is no exception. If the game is crashing on startup, you need to update DirectX to the latest version.

    Set Windows System to Best Performance

    The Elder Scrolls Online crashing issue

    If you’re having performance problems with your Windows computer, even if you’re not running any high-end applications or games and your hardware configuration is sufficient, be sure to set the Windows system to Best Performance mode by disabling any additional features or aesthetic enhancements. To do so, follow these steps:

    • Type Performance in Windows Search
    • Select Adjust the appearance and performance of Windows
    • Select the Adjust for the best performance option
    • Save

    It should be noted that enabling the best performance option will lower the graphical quality of the system UI, alter the UI elements, and even modify the typeface design. But don’t be concerned. If it doesn’t work, simply return to the prior selection.

    You can switch the display mode by the following steps.

    • Go to Settings from the main menu.
    • Select Graphics.
    • Select Basic.
    • Change the Display Mode to Windowed.
    • Save

    If you are unable to launch the game, then you can do the same without launching the game.

    • Right-click The Elder Scrolls Online .exe file.
    • Click on Properties.
    • Go to Shortcut.
    • Select the Target field.
    • Append â€ś-w” at the end, after quotation marks.
    • Save.

    Enable Game Mode and GPU Scheduling

    In order to increase The Elder Scrolls Online performance, you can also try enabling Game Mode on Windows 10 and 11. It will help in minimizing the background processes so that you’re The Elder Scrolls Online gets more FPS and better performance.

    You can do it by typing â€śGame Mode“ in Windows Search and selecting Game Mode settings. There will be an option to turn on the Game Mode.

    Furthermore, you can also enable Hardware Accelerated GPU scheduling to enhance The Elder Scrolls Online graphics performance.

    Disable Windows Defender or Antivirus

    The Elder Scrolls Online can also be crashing due to a restricted firewall. Therefore, you might also want to try temporarily disabling Windows Defender or any Antivirus you might be using. However, it should be noted that disabling protection in Windows could be a security threat. Alternatively, you can whitelist The Elder Scrolls Online in the Defender to potentially avoid having crashing and freezing issues.

    Switch from Full-Screen to Windowed mode

    The Elder Scrolls Online crashing issue

    Perhaps, your system is not that powerful to run the game in full-screen mode. So, try changing the display mode to Windowed. After that, you can also try optimizing the game specifically for Windowed mode via your graphics driver settings – if those options are available.

    Verify Files Integrity

    Let’s not give up yet! If you have had no luck in solving The Elder Scrolls Online crashing issue, give a shot at verifying file integrity. Here’s how you can verify game files in Epic Games Launcher. Wait until the verification completes and relaunch the game to check if it still crashes at launch.

    We hope this guide was helpful in resolving The Elder Scrolls Online crashing and a black screen issue. For more guides and fixes for The Elder Scrolls Online or other games keep following Retrology.

    Izna Anjum
    Izna Anjum
    Just a human being who likes to spend time gaming, reading or watching anime. Nice to meet you.
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